| Area |
Same Day Surgical Unit (SDSU)
|
| Job
Title |
Discharge
Ambassador/ Patient Escort
|
| Immediate
Supervisor: |
Kelley Grealish, R.N. and Lisa Glass
|
| Objective: |
To assist in efficiently discharging patients from the
SDSU in a courteous and safe manner.
To assist patients who are in the waiting area with non-medical needs.
|
| Qualifications: |
- Ability to walk
and stand throughout a three-hour shift.
- Ability to push
patients in a wheelchair.
- Ability to act
calm and professionally at all times.
- Familiarity with
MGH a plus.
|
| Days
& Times Needed: |
|
Monday, Tuesday, Wednesday and Friday
9:30 AM - 12:30 PM
12:30PM - 3:30 PM
Thursday
10:30 AM - 1:00 PM
1:00 PM - 4:00 PM
|
| Duties
/ Responsibilities: |
- Transport patients from Recovery Room,
Post Recovery Lounge and the OR Central Desk via wheelchair to their
departing destination.
- Visit with patients while awaiting departure vehicle.
- As time permits, visit with patients and their family
and friends assisting them with non-medical needs including retrieving
blankets for them and answering patients' questions.
|
| Limitations: |
- Volunteers should refer all patient care issues to the
liaison nurse.
- Volunteers should respect patient confidentiality.
- Volunteers should not discuss a patient's condition or verbalize
assumptions or opinions on patient conditions or visitor inquiries.
- Volunteers must wear their volunteer jackets and badges at all times.
|
| Training
/ Orientations: |
- Fire Safety
- Standard Precautions
- Patient Confidentiality
- Completion
of at least one discharge shift.
- Completion of Discharge
Orientation including: ·
- Wheelchair
Safety
- Body Mechanics
- Completion of patient safety training by a nurse in SDSU.
- Completion of SDSU orientation by a representative of the SDSU.
|
|
|
