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  Volunteer Department Service Description

Area
Emergency Radiology

Job Title
Emergency Radiology Service Volunteer

Immediate Supervisor:
Lori-Ann Thwing (Weekdays) & Fred McNulty (Weekends)

Objective:
To supplement Emergency Radiology staff on White One.
Support patients and family members by providing a warm and welcome atmosphere.
Provide escort service.

Qualifications:
  • Mature, self-confident manner and ability to approach staff with questions.
  • Ability to provide a warm and welcoming presence to patients and their families.
  • Ability to understand and accept a complex patient care environment.
  • Possess a clear understanding of patient confidentiality.
  • Ability to communicate well with all types of patients and employees.
  • Physical ability to run various errands throughout the hospital and/or transport medically-stable patients.
Days & Times Needed:

Monday - Friday
3:00 PM - 6:00 PM
6:00 PM - 9:00 PM

Saturday and Sunday
9:00 AM - 12:00 PM, 12:00 PM - 3:00 PM,
3:00 PM - 6:00PM & 6:00 PM - 9:00 PM

Duties / Responsibilities:
  • Make patients and their family members feel welcome and comfortable.
  • Assist the Radiology Service Representatives with dispatching and communicating information to physicians, technologists, and Emergency Room Medical and Support staff.
  • Transport medically stable patients to and from Emergency Department and various inpatient units.
  • Attend to patients comfort needs such as blankets, telephone assistance, and patient visiting.
  • Support family and loved ones of patients, including children as needed.
  • Support staff on an as-needed basis.
Limitations:
  • Volunteers should respect patient confidentiality.
  • Refrain from assuming knowledge about patients illness and do not offer explanations or options relating to the purpose of the tests.
  • Respond to patient requests only after obtaining specific permission from Radiology staff.
  • Do not assist with patient transfer from stretcher to bed.
  • Volunteers must wear their volunteer jackets and badges at all times.
Training / Orientations:
  • Fire Safety
  • Standard Precautions
  • Patient Confidentiality
  • On-the-job training by staff.

 
 
 
 
 
 
 
 
 
 
 
 
 

 
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