In March of 2001, Rose McCabe Anne Lee Doig, and Nancy Carroll began
volunteering at MGH. And the place has not been the same since! Car-pooling from
the Topsfield/ Wenham area, you can count on a noontime arrival each week,
rain or shine. After a quick bite to eat, its off to work they go!
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Originally, Anne Lee trained for the Central Information Desk. Rose went
to the Patient Family Learning Center and Nancy went to Mammography.
Several months and about 30 hours apiece later, it was time for a change
for Rose and Nancy.
At about the same time, the Volunteer Department began its Wayfinder
Program helping MGH patients and visitors locate their medical
appointments, loved ones' rooms and other locations within and
around the hospital. Nancy and Rose rolled up their sleeves,
jumped in and gave it their all. And they possessed exactly
what that program needed-a strong "Can do" attitude, warmth,
compassion and grace under fire.
While this was going on, Anne Lee was still going strong at
the Central Information Desk. They were a true team-at times
sending people who would get confused with too many "lefts and
rights" down to Anne Lee for the second half of their directions
to their desired location.
If this was all that they did every time that they came in,
we would have been thrilled. But as you know, Special Recognition
awards are for special people. So, there must be more to these
three wonderful individuals. Well, there is. The true reason
why the Volunteer Department is recognizing Nancy, Anne Lee and
Rose today is not for what they do as much as it is how they do it.
It is not so much for their combined total of 622 hours of volunteer
service as much as the energy and enthusiasm they put into it.
With a warm smile, friendly approach to patients, visitors and staff alike,
and a positive outlook on their duties, each of these women has made an
impact at MGH. The kindness that they extend to others and the manner in
which they give of themselves to whatever they are doing is refreshing
When they heard that they were getting this award,
each of these friends replied in the same way by saying that we
were making their day. Well, Nancy, Rose and Anne Lee, you make
ours each time you come in to volunteer. Thank you!