Nancy is nominated by the staff who she works with in the MGH Burn Service. They wrote to us "Nancy Fraser volunteers in the MGH Burn Ambulatory Care Center. The Burn Service is a unique practice and its patient population requires special attention. Many of the burn patients have suffered devastating injuries, which are sometimes accompanied by psychological issues.

Shortly after she began in December of 2000, Nancy recognized the need for additional help and voluntarily increased her hours. Occasionally when she or a family member has an appointment at the MGH, she appears in the office to help with the filing.

Nancy is a great asset in the clinic by signing people in and making appointments, always with a helpful and cheerful attitude. She exhibits a genuine compassion and empathy towards the individual patient, no matter what their circumstance. Her professionalism is unparalleled and she has proven to be invaluable to the service.

She is exceedingly nice to the staff as well, and gets along with everyone. Her presence makes the Ambulatory Center a more pleasant experience for everyone." Nancy has contributed 346 hours of service to the Burn Service. Thank you Nancy!