Home General Information Becoming A Volunteer Volunteer Community For Managers & Supervisors Research Community
spacer selected spacer spacer
spacer
 
Back
Questions ? Contact the Volunteer Department Staff
 
spacer
  Volunteer Department Service Description

Area
Blood Transfusion Service Care

Job Title
Hospitality Volunteer

Immediate Supervisor:
Pat Divito

Objective:
To help provide a warm and welcoming atmosphere in the blood donor center by being available to offer drinks, etc. as well as a pleasant smile.

Qualifications:
  • At ease with people.
  • A welcoming personality.
  • Ability to work independently.
  • Effective communication skills.
Days & Times Needed:
Monday through Friday    8:30 AM - 4:30 PM

Duties / Responsibilities:
  • Make donors feel welcome and comfortable.
  • Offer refreshments to donors.
  • Attend to other needs as necessary.
  • Engage in friendly conversation with those who would like to talk.
Limitations:
  • Do not provide counseling or personal advice to patients.
  • Do not meet any unusual requests instead refer those requests to staff.
  • Respect patient confidentiality.
  • Volunteers must wear their volunteer jackets and badges at all times.
Training / Orientations:
  • Fire Safety
  • Standard Precautions
  • Patient Confidentiality
  • Additional training provided by staff.


 
 
 
 
 
 
 
 
 
 
 
 
 

 
[ Home   General Info    Becoming A Volunteer   Volunteer Community    Managers & Supervisors    Research Community
Copyright © 2002 Massachusetts General Hospital.