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  Volunteer Department Service Description

Area
Volunteer Department

Job Title
Clerical Support Volunteer

Immediate Supervisor:
Staff Assistant

Objectives:
To provide a welcoming environment to current and prospective volunteers.

To assist the Volunteer Department staff in a variety of office duties.

Qualifications:
  • Ability to communicate effectively with a diverse population.
  • Ability to take direction and work independently.
  • Ability to prioritize and manage multiple tasks.
  • Ability to conduct oneself professionally at all times.
  • Sensitive to confidentiality regarding Volunteer Department records and files.
  • Flexible attitude.
Days & Times Needed:
Monday - Thursday
10:00 AM - 1:00 PM
1:00 PM - 5:00 PM
5:00 PM - 7:00 PM

Friday
10:00 AM - 1:00 PM
1:00 PM - 5:00 PM

There is an immediate need for a volunteer during the Thursday 5:00 PM - 7:00 PM shift.

Duties / Responsibilities:
  • Provide administrative support including filing, copying, collating, labeling, assisting with mailings and answering telephones.
  • Welcome current volunteers and issue parking and meal tickets as needed.
  • Provide information to prospective volunteers about the process to begin volunteering.
  • Assist in special projects.
Limitations:
  • Volunteers may not make independent decisions regarding Volunteer Department policies and procedures.
  • Volunteers should refer requests unrelated to above responsibilities to department staff.
  • Volunteers should respect confidentiality.
  • Volunteers must wear their volunteer jackets and badges at all times.
Special Notes:
Volunteers should be aware of office noise and volume. Please be mindful of others who may be using the phone or conducting interviews.

Training / Orientations:
  • Fire Safety
  • Standard Precautions
  • Patient Confidentiality
  • Additional training provided by staff assistant and other volunteer department staff as necessary.

 
 
 
 
 
 
 
 
 
 
 
 
 

 
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