March 26, 2004

How much do you know about PACE?

Test your understanding of the PACE project, an MGH and MGPO effort to improve outpatient registration and insurance referral and hospital billing processes.

1. What does the acronym PACE stand for?
a) Patient Administrative Cycle Enhancements
b) Professional and Administrative Care Enhancements
c) Practice Administrative Clinical Enhancements
d) Patriots Are Considered Excellent

2. What are some benefits of the PACE implementation?
a) A decrease in outpatient practice phone calls relative to referral and insurance issues
b) Standardized patient experience across practices
c) Increased accuracy of phone numbers and addresses in IDX
d) All of the above

3. What does the acronym RRC stand for?
a) Rest and Recuperation Center
b) Revenue and Reporting Center
c) Registration and Referral Center
d) Revenue and Reference Center

4. What are the main functions of the RRC?
a) Schedule patients and update insurance and demographic information
b) Schedule operating room and process administrative referrals
c) Update insurance and demographic information and process administrative referrals
d) Process administrative referrals and schedule patients

5. What will be implemented during Phase 3 of PACE this fall?
a) A new ancillary requisition process that includes preprinted labels
b) PATCOM for billing for ACD practices
c) Charge entry closer to the site of service for ACD practices
d) All of the above

6. Where will practices learn key information and the status of the PACE project?
a) The Boston Globe
b) The six o'clock news
c) From their practice representative who attends a monthly PACE forum
d) America Online

Answers to the PACE quiz

1. a. Patient Administrative Cycle Enhancements
2. d. All of the above
3. c. Registration and Referral Center
4. c. Update insurance and demographic information and process administrative referrals. (Note - All the incorrect answers included scheduling. The RRC is not involved with scheduling patients.)
5. d. All of the above
6. c. From their practice representative who attends a monthly PACE forum

For more information about PACE, send an e-mail to paceproject@partners.org