What we do (ElderCare Services)
PrimeCare is a new medically focused elder care program developed to meet the growing care needs of elders and their caregivers. We understand the issues faced by elders and their caregivers are often complex, emotional in nature and even overwhelming at times. There may be several different types of senior issues to resolve and manage at once, in combination directly affecting the health, well-being and safety of the elder. In addition, important and often complex insurance, financial and legal matters may further complicate already stressful elder care situations.

Our nurse care managers work with you and your elder to solve these and other elder care issues that you may face. We can provide concrete resources, elder care plans, options and caregiver support to ensure the well-being of the elder, while making it easier for caregivers to maintain a healthy balance in their lives. One of the keys to successful care of an elder is ensuring that the caregiver can sustain the time and energy needed for their family, career and other life interests.

How we do it
We start by gaining a full understanding of the problems and concerns faced by the elder and caregiver. Our nurse care manager will arrange a free consultation meeting with the caregiver and/or elder, and this may be in your home, the elder’s home, or our office – whatever is most convenient for you. The care manager will gather information about the elder, accurately assess the elder care needs and then recommend appropriate care management services. These services may be Targeted at specific needs, i.e. assisted living decisions, or more broad in nature, such as our Comprehensive Geriatric Assessment service that begins with a 1-2 hour in-home evaluation of the elders:

	medical history and elder care needs, medical providers, medications
	nutrition and dietary status
	social and psychological well-being
	safety for seniors in the home and in daily living
	elder care needs around financial and legal planning, insurance coverage
	caregiver’s support and needs

Following the geriatric evaluation you will receive a comprehensive and detailed written report that includes an individualized and prioritized elder care plan, detailing the necessary elder care steps and resources available to assist you.

The PrimeCare senior plan is customized for the elder and caregiver. The plan identifies the elder’s care needs and provides step-by-step, issue-by-issue direction and guidance to help you keep your elder safe, secure and as independent as possible. Included in the geriatric assessment report will be our specific elder care guidance and recommendations for managing care costs, spending money wisely, etc. Some of our clients use the plan as a guide to implement the care steps themselves. Others prefer to have PrimeCare help them carry out the more complex or “key to success” components of the plan. Still others have PrimeCare implement all the components of the elder care plan. The choice is yours. Regardless of the option you select, we will make sure you have the information, tools and caregiver support you need to have the plan work for the elder and you.

Our Staff
PrimeCare care managers are experienced healthcare professionals with expertise in both nursing and geriatric care management. Our registered nurses have years of experience in patient care and special insight into patient needs. As advocates for patients, they are able to navigate the complex worlds of healthcare and insurance, effectively communicating with physicians, pharmacists and other providers to secure the care that your elder needs. In addition, they have years of experience in elder care management, assisting elders and families with the unique challenges they face and in finding the senior health resources and help they need. Finally, our care managers have access to the expert resources of the Massachusetts General Hospital and are members of the National Association of Geriatric Care Managers.