Each employee in Patient Care Services (PCS) receives a formal, written evaluation of his/her performance, which is completed on an annual basis, and according to the employee’s anniversary date.

An integral part of this important process is that each employee must complete specific annual required training topics that are appropriate for his/her role and designed to ensure a safe environment for patients, families and each other. In addition, each employee is assessed on defined job competencies that pertain to his/her position. Required training and annual competencies are mandated by accrediting agencies and identified as required by the hospital because of their importance in providing safe and quality patient-family care.

For more information about the performance appraisal process, please visit the Human Resources Policy and Procedure Manual at:
http://library.partners.org/mgh1/

Department of Nursing

For more information about the Department of Nursing's required training and competency policies, you may look in your unit's Nursing Practice Manual:
· Competence of Licensed and Unlicensed Personnel 1.42.01
· Required Training 1.42.02

Annual Required Training and Annual Competency Assessment materials for PCS RNs are now located on HealthStream. To access HealthStream, from a MGH work station computer: Click on Start, navigate to Partners Applications >Utilities > HealthStream. To use HealthStream outside of MGH please visit www. Healthstream.com/hlc/partners

At this time, all other role groups in the Department of Nursing (DON) such as PCA, OA. OM, USA, you will receive your Annual Required Training and Competency materials in hard copy form.

All DON employees are asked to please carefully note, after you have read all of the materials, you will complete the accompanying post-tests. RNs will find them located on HealthStream, while all other DON staff will find the post-tests at the end of each hard copy packet. Please give the hard copy post tests to your nursing director or manager for inclusion with your performance appraisal documents.

| Home | About PCS | Nursing | Health Professions | Professional Resource Departments |
| The Norman Knight Nursing Center for Clinical & Professional Development | Clinical Recognition Program |
|Blum Patient & Family Learning Center | Caring Headlines | Careers/Employment | Clinical Resources | Calendar of Events |
|Site Map | Site Search | Contact PCS | Accessibility Info | Providing Support | MGH Home Page |