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Patient conditions

As a major trauma center, Mass. General receives numerous inquiries about the status of patients. To protect our patients’ privacy, Public Affairs releases only a standardized, one-word condition as defined by the American Hospital Association. Additional information is released only with the consent of the patient or family members.

To inquire about the condition of a patient, please call the Public Affairs Office at (617) 726-2206 from 8:30 a.m. to 5 p.m., or after hours, page the Public Affairs staff member on call through the hospital page operator, (617) 726-2066.

Patient conditions are defined as follows:

GOOD Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
FAIR Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable.
SERIOUS Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
CRITICAL Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.