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PHONE NUMBERS

ROUTINE PHONE CALLS:

If you have questions or concerns about your medical condition, treatment, or if you need an appointment please contact your provider through Patient Gateway.

Please call the office at (617) 724-6610 to contact your doctor, nurse, or diabetes management team by phone.

OTHER HELPFUL PHONE NUMBERS:

Registration Update (866) 211-6588

Please call to update your registration information if the following has changed since your last appointment:

  • Name
  • Address
  • Contact Number(s)
  • Primary Care Physician
  • Insurance Information

MEDICAL ADVICE:

Urgent Calls

For any urgent medical problem during normal office hours, call our office right away.
For any urgent medical problem after office hours, your call will be put through to the answering service. Please give clear information about your medical problem. The answering service will contact your doctor or the doctor who is covering for the group. Your call will be returned as soon as possible.

Medical Advice

Our experienced nurses are here to answer your questions if you need medical advice or are managing a health problem from home. Here are a few tips that will make it easier for us to help you with your concerns.

  • Describe your symptoms, how long you have had the problem and any other important changes in your health
  • Give some background information about your medical history
  • Tell the nurse if you are taking any medications
  • Have the name, phone or fax number of your pharmacy ready

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© 2011 Massachusetts General Hospital : Bulfinch Medical Group : 15 Parkman Street, Wang Ambulatory Care Center, 5th Floor : Boston, MA 02114 : Privacy : Disclaimer