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COMMUNITY RESOURCES

Bereavement Support
Organizations, support groups, and resources for individuals who have lost a loved one.

Better Business Bureau
Working with businesses and consumers to resolve complaints and keep the public informed.

BBB Serving Eastern Massachusetts, Maine, and Vermont
BBB Serving Central and Western Massachusetts, and Northeast Connecticut

CarePages
An online community of millions of people coming together to share the challenges, hopes and triumphs of anyone facing a life-changing health event. CarePages helps members and their families connect during and after hospitalization for illnesses. It is also the place to be for patients with chronic conditions who want to journal their experience or connect with others facing similar circumstances.

Department of Public Health
Serving all the people in the Commonwealth, particularly the under served, and promoting healthy people, healthy families, healthy communities, and healthy environments through compassionate care, education, and prevention.

Health Connector
An independent state agency that helps Massachusetts residents find health insurance coverage and avoid tax penalties. They can also help you find out if you might qualify for a waiver from the requirement to get health insurance due to your income or a financial hardship.

Health Insurers

Medic Alert
Connecting and providing critical medical information between patients, providers, payers, and first responders 24 hours a day anywhere in the world.

You can enroll online by visiting http://www.medicalert.org/ and clicking the “Join Now” button, located on the MedicAlert® homepage. You may also enroll by calling their Member Services Contact Center at 1-800-ID-ALERT (1-800-432-5378) or email them at customer_service@medicalert.org.

Medication Assistance

New England INDEX
New England INDEX addresses the information needs of people with disabilities. They collect and maintain information on a wide variety of programs, agencies, and individual providers in Massachusetts and New England who provide services to people with disabilities.

Planned Parenthood
Protecting and promoting sexual and reproductive health and freedom of choice by providing clinical services, education, and
advocacy.

Poison Control
Regional Center for Poison Control and Prevention serving Massachusetts and Rhode Island. In a poison emergency call
1-800-222-1222. If the victim has collapsed or is not breathing call 911 for an ambulance.

Seniors and Caregivers

SHINE Program
The SHINE (Serving the Health Information Needs of Elders) program provides free health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers. Counselors help Medicare beneficiaries and their caregivers navigate the complex health insurance system. They can explain Medicare options and how Medicare works; can help compare costs and benefits and help people enroll in Medicare and other health insurance plans; and can help some people with limited income and resources apply for extra help with their Medicare prescription drug costs and apply for Medicare Savings Programs that help pay Medicare premiums. To contact a SHINE counselor call 1-800-243-4636 (TTY/TDD: 1-800-872-0166) or go to www.mass.gov/elder.

Social Work Therapy Referral Service
A free, confidential telephone referral service. They provide professional, personalized counseling referrals matched for location, specialty, and insurance or fee requirements. They will help you find a skilled
individual, family, or group therapist in Massachusetts.

Women's Health Network
A program of the Massachusetts Department of Public Health that provides free breast and cervical cancer screening, diagnostic services, and health education to low income, uninsured or underinsured women at local health centers, hospitals, and community agencies throughout Massachusetts.

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