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Our phone system

At MGH Beacon Hill we make every effort for you to access the office and your physician simple. 

Our phone system is easy to use.  When you dial our main phone number, 617-726-4900, you will have the following options:

  • Press “1” to request an insurance referral+ Phone System
  • Press “2” to request a medication refill
  • Press “3” to request your medical records
  • Press “4” to speak with a member of our staff

Our phone lines are open from 8:00am to 5:00pm, Monday through Friday

After hours calls are routed to the MGH Operator who will page the On-call physician if necessary

Emergencies:

If you have a medical emergency, call 911 or go to your nearest hospital emergency room

Practice Procedures:

Appointments:  At MGH Beacon Hill we strive to meet all of your appointment needs.  Therefore, we have designed our physician schedules to be flexible enough to accommodate immediate and routine requests. 

If you need to schedule an appointment please call our office at 617-726-4900 or send your request via Patient Gateway at www.patientgateway.org