Senior Vice President, Neuroscience, Pediatrics and Dermatology
Massachusetts General Hospital
Joan graduated from Yale University with a bachelors in Psychology, completed a masters in Educational Administration and Organizational Behavior from Harvard and received an MBA from Harvard, concentrating in the management of non-profit organizations. Prior to coming to the Mass. General in 1986, Joan was Assistant Director of Boston’s Beth Israel Hospital responsible for Ambulatory Care and Emergency Services.
At MGH, Joan has been involved in a wide range of operations improvement projects and inaugurated the position of Vice President of Customer Service and Practice Support where she focused on improving communication among care givers, assuring access to specialty services, addressing problems with telephone service in the outpatient practices, and enhancing the service culture. Currently, as Vice President for Neurosciences, Pediatrics and Dermatology, Joan provides support and guidance to the Departments of Neurology, Neurosurgery, Psychiatry, Dermatology, Molecular Biology, Physical Medicine and Rehabilitation, and the MassGeneral Hospital for Children.